HUBER Full Service: new and trend-setting service product for HUBER customers
Your requirements are our incentive: the demands on wastewater treatment plants and their operators are constantly increasing and to meet them we want to support you in the best possible way. HUBER is constantly developing and is always looking for potentials to further optimise its products, solutions and last but not least its services.
"All inclusive" with HUBER Full Service
In addition to our comprehensive service product portfolio, which includes installation, commissioning, repairs, original spare and wear parts and preventive maintenance, we have established a new, powerful service product in recent years: the HUBER Full Service contract. With this new contract model, we stand for comprehensive service more than ever.
With a HUBER Full Service solution, we guarantee our customers:
- long-term value retention of machines and plants
- minimisation of downtimes
- maximum efficiency of machine technology
- maximum operational reliability
- full cost and planning security
The key to maximum availability: timely replacement of wearing parts and targeted preventive plant maintenance
Preventive annual maintenance and careful adherence to replacement intervals of relevant spare and wear parts are the be-all and end-all with regard to reliable plant operation and the associated operational safety.
In addition to the maintenance service, the new service product also includes all repairs, the original spare and wear parts, their replacement and the associated costs. The regular transfer of know-how through our highly qualified HUBER service technicians is another plus point for our customers.
Another service component of the service product is the HUBER Hotline service: here our experienced service team is available to answer your questions and clarify issues around the clock. The core function of the wastewater utility is thus ensured. In addition, we offer the 48-hour fault service, where you benefit from a fast response time.
Operational maintenance – value-added component instead of cost factor
During the entire five-year term of the contract, we guarantee you price stability, which ensures full cost control and planning security for your facility. In addition to optimal budget planning, this also minimises the associated administrative effort.
Damage to the machinery and equipment and the often costly downtimes caused by this are minimised, allowing you to achieve maximum machine availability. The economic efficiency of your investment is our top priority.
This is why HUBER customers are interested in the new service solution:
- ”Structured and preventive maintenance of our plant technology is carried out by competent service technicians – this expertise from the manufacturer is essential!”
- ”The services included, such as the 48-hour fault service and the HUBER service hotline, as well as the fast response time, minimise downtime risks. This is of utmost interest to us, as our operational safety can be increased and a production standstill can be avoided as a result!”
- ”Our main expectation from signing a HUBER Full Service contract is that there will be even fewer breakdowns and faults on our plant – we would have quieter nights.”
- ”We know that the maintenance work is in good hands with HUBER and therefore have more free capacity to fully concentrate on our core competences.”
- ”Full cost transparency and control through fixed agreed service flat rates means absolute planning security for us, as no high unplanned costs can come our way.”
You too can benefit from the new and forward-looking HUBER Full Service! We will be pleased to advise you on the selection of the right HUBER service contract variant for you and your machines, and to create an optimally fitting solution concept to cover all your needs, wishes and requirements.
You can reach your HUBER Service Center International at:
Phone: +49 8462 201-455 or by e-mail at maintenance@huber.de